Tk999v is built primarily with Bangladeshi users in mind, so Bangla is the default language. That said, if you're more comfortable in English or prefer to use the platform in another language, that option is available too.
Changing the language on the mobile app:
- Log in to the app and tap the menu at the bottom or the profile icon at the top right.
- Go to the "Settings" option.
- Look for the "Language" section.
- Choose your preferred language — Bengali and English are currently supported.
- Changes take effect immediately — no need to log back in.
Change website language:
- Look for the language selector icon (usually a globe or flag) in the top-right corner of the page.
- Tap it to see a dropdown of all available languages.
- Selecting your preferred language will reload the page and display it in that language.
Please note: Changing the language only affects the interface — your account details, betting history, and balance remain completely unchanged. If you log out, your language preference will be saved to your account and restored on your next login.
Tk999v supports the most popular mobile banking and digital payment methods in Bangladesh. Transact locally with ease — no foreign cards or crypto required.
Supported payment methods:
- bKash: The most popular method. Deposits can be made using the Send Money or Payment option. Minimum ৳100, maximum ৳30,000 per day.
- Nagad: Instant processing. Minimum ৳100, same limits as bKash.
- Rocket (DBBL): Dutch-Bangla Bank's mobile banking service. Minimum ৳100.
- Bank Transfer: For large-amount transactions. Processing time: 1–3 business days. Minimum ৳5,000.
How to make a deposit:
- Log in to tk999v and tap the "Deposit" button.
- Select your preferred payment method.
- Enter the amount and follow the on-screen instructions.
- Confirm with your mPIN or OTP.
- On success, the amount will be credited to your balance instantly.
Important: When making a deposit, always send to tk999v's official payment number. You'll receive a reference number after each transaction — keep it safe. If any issue arises, share that number with support.
Withdrawals at tk999v are something many users are curious about — especially when it comes to hidden charges. Here's a straight answer.
Withdrawal Fee:
Tk999v does not charge any service fee on withdrawals. However, the mobile banking provider may apply their own transfer fees — for example, bKash cash-out charges are set by the service provider, not by tk999v.
Withdrawal Limits:
- Minimum withdrawal: ৳300 (bKash/Nagad/Rocket)
- Minimum withdrawal: ৳5,000 (Bank Transfer)
- Maximum per day: ৳50,000 (for KYC-verified accounts)
- Maximum without KYC: ৳10,000 (monthly)
- Weekly limit: ৳2,00,000 (separate limits apply for VIP accounts)
Processing time:
- BKash/Nagad/Rocket: typically 30 minutes to 4 hours
- Bank Transfer: 1–3 business days
- KYC verification may be required for your first withdrawal — this can add 1–2 extra business days
If your withdrawal is stuck: Withdrawals may be held if bonus wagering requirements haven't been met or KYC is incomplete. Contact support to find out the reason.
There are times in life when you may need to take a break from gaming or close your account altogether. tk999v understands this and has made the process straightforward.
Option 1: Temporary Cooldown (24 hours – 7 days)
- Log in and go to "Account Settings" → "Responsible Gaming".
- Select "Cooldown Period".
- Choose 24 hours, 48 hours, or 7 days.
- Once confirmed, it takes effect immediately. Deposits and betting will be unavailable during this period.
Option 2: Self-Exclusion (3 months–5 years)
- Select "Self-Exclusion" from the same menu.
- Set your preferred duration — 3 months, 6 months, 1 year, 2 years, or 5 years.
- This cannot be cancelled before the period ends.
Option 3: Permanently Close Account
- To close your account permanently, you'll need to contact support.
- Submit a request by email or Live Chat — no reason required.
- If you have a remaining balance, withdraw it before closing your account.
- After closure, a new account cannot be opened using the same mobile number.
Taking a break at any point is a responsible choice — to learn more about this, visit the Responsible Gaming View the page.
Without live score updates during Live Betting, making the right call becomes much harder. tk999v offers real-time scores and streaming to solve exactly that problem.
Where to find live scores:
- On the app: Tap "Live" in the bottom navigation or main menu. You'll see real-time scores, over-by-over updates, and in-play odds for all ongoing matches in one place.
- On the website: A live match bar is displayed at the top or left side of the home page. Click on any match to view its detailed scorecard.
- On the in-play betting page: Score updates are shown directly on the betting page — no need to navigate elsewhere.
Live Streaming:
- Live streaming is available for selected matches, but only for logged-in accounts with an active balance.
- Matches with streaming available will display a "Live" or camera icon.
- Streaming is not available for all matches — it's generally offered for cricket and major football tournaments.
Notification setup: Keep push notifications enabled on the app to receive score updates for your favorite teams. You can customize them under Settings → Notifications.
KYC (Know Your Customer) is an identity verification process. It's not required for small transactions, but becomes mandatory before large withdrawals or when claiming certain bonuses. It's part of international anti-money laundering regulations.
When KYC is required:
- If the first withdrawal is ৳10,000 or more
- If total monthly withdrawals exceed ৳50,000
- When you receive an account verification request
Required documents:
- ID document (any one of the following): Clear photos of both sides of your National ID (NID), passport, or driving licence.
- Selfie: A recent selfie holding your ID document.
- Proof of address (where applicable): A utility bill or bank statement (issued within the last 3 months).
Steps to submit KYC:
- Log in and go to "Account Settings" → "Verification" menu.
- Upload photos of both the front and back of your ID. Make sure the images are clear and all details are legible.
- Upload a selfie.
- After submission, your status will show as "Under Review".
- You'll typically receive an approval or rejection notification within 1–2 business days.
If KYC is rejected: Blurry or cropped images may be rejected. Try again with a clear, unedited photo. If the problem persists, contact support.
Your tk999v account keeps a detailed record of all activity. Betting history, deposits, and withdrawals — everything is available in one place.
How to view your betting history:
- Log in and tap the profile icon.
- Select "Betting History" or "My Bets".
- You'll find here:
- Bet Date & Time
- Match or event name
- Bet amount and odds
- Result – win, loss, or draw
- Amount won or lost
- You can filter by date range, sports type, or result.
How to view financial transactions:
- Go to "Financial Transactions" or "Transaction History" from your profile. Or go directly to Financial Transactions Go to page.
- Here you can view the details of every deposit and withdrawal:
- Date & Time
- Amount & Payment Method
- Reference Number
- Status – successful, pending, or failed
Records available for: The last 12 months of records are available directly in your account. For anything older than that, contact support and they may be able to retrieve it for you.
Download Records: You can download your transaction history in PDF or CSV format — look for the download icon at the top of the page.